Role: Programme Analyst, Downstream Information Risk Management
“This work gives me the satisfaction knowing that the work that I’m implementing is having an impact.”
Projects with a real business impact
Right now I am working with the Retail Information Risk Management programme, in particular looking at cyber-security. I’ve been doing on the payment compliance programme, that’s all about making sure that we as a company are robust enough to protect our consumer data, so things like credit card numbers, addresses, dates of birth, names, things like that, we keep that secure so that our customers know and trust us as a company.
It is really interesting because I feel like what I’m being asked to deliver is contributing to our general business direction and I’m able to see that and follow that through. So, for me, it gives me a sense of satisfaction knowing that the work that I’m implementing is having an impact. So I like that, and I take a lot of pride in that.
Real work-life balance
Everyone really values work-life balance. Unlike a lot of places, graduates are not expected to come in and work 12-hour days just because you are new. People are willing to be flexible as long as you’re delivering, and that’s what they value above and beyond.
Diversity and Inclusion
I discovered the Shell graduate programme through a company called EmployAbility, which advertises Diversity and Inclusion friendly companies. I myself have an invisible illness, so I looked favourably upon the fact that they were being advertised by that company. In my experience, the environment has been very friendly and accepting, and where you do need things like reasonable adjustments that I’ve asked for in the past to help me, people have just gone over and above to help me do that.
Role: Business Analyst in Trading & Shipping
“Generating value for the business”
Simple solutions on a global scale
I’m currently working on the Global Cargo Tracking Tool; we already know where the ships that carry Crude are in the world, however, we also need to know the other ships that carry other products. They could be carrying Jet fuel or lubricants and I am currently deploying this on ships so that we track and estimate their time of arrival at destinations. It enables Traders to make better decisions on supply and demand. Currently they’re doing it on spreadsheets.
Generating real business value
I worked a small project, tweaking the process for Hedging and this generated a lot for the business. It’s about being selective on what to do and which items will deliver solutions that will deliver value for the business.
IT for an Energy Company
On the Graduate Programme, there is no need to have technical skills to complete the job. It’s about ensuring the business and stakeholders get maximum value from IT and how technology can work for the business.
At Shell there is a really great community. I feel part of a very diverse and a very young, ambitious community that is dedicated to better Shell and to better themselves every day.
The time to learn and grow
Shell has been great on learning and development. They are truly dedicated to train their graduates and to make sure that they get all the training they need in order to perform their job. They give us the time and are patient while we learn and get up to speed, so that we then have all the skills that allow us to make real contributions to the company.
Role: Project Analyst, Tactical And Competitive IT (TACit)
So much more than coding
My role in Shell is working on our big data system which collects all of our Shell retail customers’ information from across the 43,000 sites we have throughout the world. I get to take this information and use it to identify solutions to enhance the customers’ experience.
There is a perception that working in technology is just coding, programming, answering a phone, or being a support desk. At Shell it is so much more. We’re trying to identify solutions, trying to add value directly to the business.
Developing the skills to succeed and lead
At Shell the learning and development goes beyond just IT skills. We get to develop our leadership skills through courses that bring together graduates from all over the world. I’ve met people from Iraq, Norway, Australia, and it’s all about finding how you will develop as a leader. When you come into the Shell graduate scheme, you’re not just seen as being somebody who works in IT, you’re seen as somebody who’s in an IT skill pool that’s going to be a future leader.
A strong IT network that spans new grads to senior leaders
The community we’ve got in the business technology scheme is great. Connect IT is our community of young IT professionals and graduates here in the UK. It spans brand new graduates coming day one, but we’ve also got more senior and experienced people that have been here for 10 or 15 years. That’s one of the really good things about working in Shell, is that senior leaders are so accessible. They’re more than happy to just grab a coffee with you or talk about a career opportunity.
Opportunities on a Global scale
The reason why I wanted to work for Shell was because of the scale that they work on. It’s really attractive to me to work in a global company. Not just in terms of where we’re working across the world, but in terms of the scope of projects and experiences I can available. For example, I can work in upstream, which is engineering, very focused on big assets such as oil platforms, all the way down to fast-moving consumer goods where I’m working now. There are always opportunities to learn something new or meet different people, which is just fantastic.
Stijn van den Enden
Role: Business Analyst in Downstream IT Manufacturing
“At Shell, I’m being challenged”
Broad focus: multiple disciplines and cultures
What I love about my job is that it focuses on working with multiple disciplines and cultures. I am mainly working with people in planning, operations, maintenance and of course IT. Getting all these different stakeholders aligned is my first challenge. Once I’ve managed to get them aligned I have to make sure they work together to get the optimal solution. Making this happen is definitely the best feeling I can get!
Impact on the business
Working in the Pernis Refinery, I spoke to staff in the control rooms to update software and hardware to ensure that production was smooth and efficient. Being on the ground meant I could see exactly what was happening and improve operational efficiency by speaking to colleagues directly.
Connected to create better solutions
Social life in Pernis is great. The graduate network, Young Shell, organises lots of social, educational and fun events. Besides these regularly planned events, every month there are weekly lunch as well as dinner and drinks. With Networks like this, I am able to share my experience with them and leverage each other for support.
Working with highly skilled collaborative people
When I was looking for a job, I also considered to work for a consultancy firm. I chose Shell because I already worked there as a contractor and I felt that I was challenged most during that period. Working with highly skilled people from various backgrounds gave me perspective that I wouldn't have seen before. In the near future, I would also like to work abroad, since Shell has a presence in many countries. Shell has a collaborative culture and the working hours are flexible, meaning that I am able to see my friends and have a social life.
“To align all stakeholders and make sure they work together to get the optimal solution is the best feeling!”
Role: Project Analyst
“A new challenge in every project”
Managing multiple projects in my first role
In my first role I was using IT to supporting the HR function. I was working on 11+ projects, transitioning projects and turning them in live services for the business. Ensuring that the projects are handed over to the support, and that the work is sustainable and maintainable in the long run. This project was a great experience because not only did it allow me to work with a number of different stakeholders, but also gave me some great insights into project delivery and service delivery at Shell.
The company really values your abilities
The company really put a lot of trust in me, which allowed me to try different things on my projects. I was given guidance and support, but really had a lot of discretion over how I did my work which made the work very rewarding.
Projects with tangible results
When deciding where to work two things really stood out about Shell. First, the size of the company appealed to me because it allows for a wide variety of opportunities and experiences that you normally would not get from one company. Second, I really was drawn to the fact that graduates get to do two different roles that both have tangible results. The projects have real world value, and you do not feel like you are spending all your time on a project that will have no real meaning in the future.