Jacqueline posing in front of a Shell pecten

Constantly seeking improvements

My primary role is to make sure that the process operating systems of several units throughout the Pernis refinery are working optimally. I’m always seeking improvements: my goal is to ensure we’re always operating in a way that’s both efficient and safe. In the pursuit of optimization, we want the plants to be automated as much as possible. For critical processes we can completely automate by means of model predictive control. Where once an operator would have had to respond to different situations, we can now use models to predict the effects over time and anticipate and react accordingly. Finding new ways to increase efficiency will never stop, and I’m always looking to boost productivity. There’s so much to do, and there’s never a day I feel bored.

You can choose your own path

It doesn’t matter what role you do at Shell, there’s always room to develop. You can end up heading in any number of directions, even with a background in mechanical engineering. It really all depends on what you focus on and how you choose to expand your knowledge. Shell gives you the chance to mature, both in a personal and vocational capacity; there are, for example, countless training courses and social activities to take part in.

What I’m doing is making a difference

Shell sites have a very dynamic environment, and that makes my job very diverse. No two days are the same; there are short- and long-term projects that I work on, but there’re also troubleshooting tasks that need to be dealt with immediately. I’m constantly dealing with new scenarios, and that means working with people from various departments. I often have to communicate on a number of different levels in any one day. I love being able to see the results of my work in practice; to know that what I’m doing is making a difference is a great feeling.

“To know that what I’m doing is making a difference is a great feeling.”