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If you make a partial payment with Air Miles, you do earn Air Miles on the amount left after the discount.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section/list/list_item_copy_15370_29543964","model":{"title":"Can multiple people use one Shell GO+ account?","text":"\u003Cp\u003EYes, it is possible to log in multiple times with the same account details and use the benefits, but only the person who used their email address to register will receive all emails with additional information.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section/list/list_item_copy_15370_1850401024","model":{"title":"I have forgotten my mobile phone. Can I save my Air Miles in any other way?","text":"\u003Cp\u003EYou can contact Shell customer service within 3 months at 0900 - 202 2710, available from 8:30 AM to 5:00 PM, Monday to Friday. Make sure to have your receipt handy. Your Air Miles can then still be credited to your account.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section/list/list_item_copy_15370_1259993670","model":{"title":"How can I use my Air Miles for a discount?","text":"\u003Cp\u003EYou can exchange your Air Miles for discounts on fuel (except for Shell LNG, CNG, GTL, H2, HVO, and additive AdBlue) and all other shopproducts you buy at Shel. Additionally, they cannot be used for tobacco, alcoholic beverages, books, medicines, phone cards, gift cards, lottery items, deposits, and other items designated by Shell. 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This company is part of the Shell Group (« Shell Group » signifies Shell plc, and any other company (including Shell, for the avoidance of doubt) which is directly or indirectly controlled by Shell plc).\u003C/p\u003E\r\n\u003Cp\u003E1.2 The App is made available in The Netherlands by Shell Nederland Verkoopmaatschappij B.V., having its headquarters at Weena 505 in (3013 AL) Rotterdam, (\"\u003Cb\u003EShell\u003C/b\u003E\"), being a subsidiary of the Shell Group.\u003C/p\u003E\r\n\u003Cp\u003E1.3 For the purposes of these Terms and Conditions, and when it is not useful to identify a particular company, any reference to \"\u003Cb\u003EShell\u003C/b\u003E,\" \"\u003Cb\u003Ewe\u003C/b\u003E\" or \"\u003Cb\u003Eour/our\u003C/b\u003E\" generally refers to the Shell Group or any company belonging to Shell's Group of companies.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy","model":{"title":"2.\tUser Restrictions and Access","text":"\u003Cp\u003E2.1 The App and the Loyalty Program Shell GO+ is intended for all Shell customers. Under no circumstances should the App be consulted or used while driving.\u003C/p\u003E\r\n\u003Cp\u003E2.2 To use some existing or future features of the App, you may be asked to create an account or to register with your (existing) login and password in the App or on the Shell GO+ website as a participant of the Loyalty program.\u003C/p\u003E\r\n\u003Cp\u003E2.3 Usage of some of the features of the App require an Internet connection.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_2092059321","model":{"title":"3.\tAcceptable use","text":"\u003Cp\u003E3.1 You \u003Ci\u003Ecan\u003C/i\u003E:\u003C/p\u003E\r\n\u003Cp\u003E(a)    access to any part of the App (it being understood that only participants to the Loyalty program Shell GO+ have access to the functionalities related to the Loyalty Program) and\u003C/p\u003E\r\n\u003Cp\u003E(b)    print a copy of one or all pages for your personal and non-commercial use and as support for your personal administration.\u003C/p\u003E\r\n\u003Cp\u003E3.2 You \u003Ci\u003Ecannot\u003C/i\u003E:\u003C/p\u003E\r\n\u003Cp\u003E(a)    copy (whether it's a print on paper, storage on any medium, or in any other way), distribute (including distribution of copies), broadcast, alter or falsify in any way or otherwise use any document contained in the App (including User-Generated Content, unless it is your own User-Generated Content that you would have legally posted on the App or the associated forum), other than in accordance with the terms and conditions of Clause.3.1. These restrictions apply to all or part of the Content;\u003C/p\u003E\r\n\u003Cp\u003E(b)    remove any mention of copyright, trademark or other intellectual property notices in the original content copied or printed from the App;\u003C/p\u003E\r\n\u003Cp\u003E(c)     insert links to the App;\u003C/p\u003E\r\n\u003Cp\u003E(d)    use the App (or any part of it) in an unlawful manner, for any unlawful purpose or in any way inconsistent with these Terms and Conditions, or act fraudulently or maliciously, for example by hacking or inserting malicious codes, including viruses or harmful data, into the App or in any operating system, including viruses or harmful data;\u003C/p\u003E\r\n\u003Cp\u003E(e)    use the App in a way that can damage, disable, overload, disrupt or compromise Shell's systems or security or interfere with other users;\u003C/p\u003E\r\n\u003Cp\u003E(f)      collect or gather any information or data from the App or our systems or attempt to decrypt any transmissions to or from servers running any part of the App;\u003C/p\u003E\r\n\u003Cp\u003E(g)    modify or remove any property notice on downloaded or printed content from the App;\u003C/p\u003E\r\n\u003Cp\u003E(h)    bypass or modify any security technology or software of the App, without Shell's prior written consent;\u003C/p\u003E\r\n\u003Cp\u003E(i)      use the App or one of its functionalities for commercial purposes;\u003C/p\u003E\r\n\u003Cp\u003Ewithout the explicit written consent of Shell.\u003C/p\u003E\r\n\u003Cp\u003E3.3 To provide a hyperlink or other link to the App, please contact us via our \u003Ca href=\"https://support.shell.nl/hc/nl\"\u003EShell Support page\u003C/a\u003E and indicate details on:\u003C/p\u003E\r\n\u003Cp\u003E(a)    the URL of the web pages on which you want to provide a hyperlink to the App;\u003C/p\u003E\r\n\u003Cp\u003E(b)    on the URLs of the pages of the App to which you would like to create a hyperlink.\u003C/p\u003E\r\n\u003Cp\u003E3.4 Shell may, at its sole discretion, accept or reject any request made pursuant to the above Clause 3.3. Shell is under no obligation to accept any request or provide any reason for its acceptance or refusal of such request.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920","model":{"title":"4.\tLoyalty Program Shell GO+","text":"\u003Cp\u003E4.1 Upon presentation of the Shell GO+ digital card in the App, you can obtain for benefits, including vouchers, stamps, discounts, gifts and/or stamps at all participating Shell stations in the Netherlands.\u003C/p\u003E\r\n\u003Cp\u003EYou can also earn points (currently Air Miles) when you link your Air Miles account in the App to the Loyalty Program Shell GO+. The use of your Air Miles card and participation in the Loyalty Program Shell GO+ will therefore also be subject to the Air Miles terms and conditions, which you can consult on the Air Miles website, \u003Ca href=\"http://www.airmiles.nl/\"\u003Ewww.airmiles.nl\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cp\u003EIf you choose to link your Air Miles account in the App to the Loyalty Program Shell GO+, the following data will be exchanged between Loyalty Management Nederland B.V. and Shell:\u003C/p\u003E\r\n\u003Cp\u003E-          to create and link a new Air Miles account: first name, last name, date of birth and address details;\u003C/p\u003E\r\n\u003Cp\u003E-          to link an existing Air Miles account: e-mail address and password via a secure connection to verify the Air Miles account; and\u003C/p\u003E\r\n\u003Cp\u003E-          to enable the earning and redemption of points, the display of points balance information and the making of personal offers under the Loyalty Program Shell GO+: the Air Miles and the corresponding Air Miles account number.\u003C/p\u003E\r\n\u003Cp\u003EYou can also earn Air Miles with Shell outside the Loyalty Program Shell GO+. You then collect Air Miles under the conditions described under the first bullet of article 4.1. The general terms and conditions of Air Miles also apply.\u003C/p\u003E\r\n\u003Cp\u003E·       More specifically, you get:\u003C/p\u003E\r\n\u003Cp\u003E-          1 Air Mile per whole litre of motor fuel (petrol, diesel, LPG and any other (alternative) fuels designated by Shell that are offered at the participating Shell stations in the Netherlands, with the exception of LNG, CNG and GTL, HVO, H2 and additive AdBlue) on top of this you receive another 1 Air Mile on whole litre of Shell V-Power or Shell V-Power Diesel;\u003C/p\u003E\r\n\u003Cp\u003E-          1 Air Mile per kWh for each charging session from 10 kWh with a Shell Recharge fast charger; and\u003C/p\u003E\r\n\u003Cp\u003E-          1 Air Mile per 2 euro shop purchases (excluding tobacco, alcoholic beverages, books, medicines, phone cards, gift cards, lottery items, deposit and other items to be designated by Shell).\u003C/p\u003E\r\n\u003Cp\u003E·       Air Miles will by default be credited directly to your balance in your account linked to this personal offer, with a possible delay of 24 hours.\u003C/p\u003E\r\n\u003Cp\u003E·       In addition to the above-mentioned standard Air Miles, you can also receive member benefits or personal offers for extra Air Miles or other benefits within the Loyalty program Shell GO+.\u003C/p\u003E\r\n\u003Cp\u003E·       A personal offer that you may receive must first be activated by you in your personal account in the App or on the Shell website before it can be redeemed within the applicable promotional period. If you opt for extra Air Miles and if all other promotional conditions are met, the extra Air Miles will by default be credited directly to your balance in your account linked to this personal offer, with a possible delay of 24 hours.\u003C/p\u003E\r\n\u003Cp\u003E·       A personal offer is one-off and only valid on presentation of the digital Shell GO+ card in the App with the corresponding personal offer.\u003C/p\u003E\r\n\u003Cp\u003E·       A personal offer is valid until the last day of the promotional period mentioned in the relevant e-mail, on the website or in the App.\u003C/p\u003E\r\n\u003Cp\u003E·       The personal offer is only valid at Shell stations offering the indicated product or service.\u003C/p\u003E\r\n\u003Cp\u003E·       Shell reserves the right to exclude certain Shell stations from the Loyalty Program Shell GO+ and to unilaterally adjust the rules for participation in the program at any time.\u003C/p\u003E\r\n\u003Cp\u003E·       The member benefit or personal offer is not valid in combination with a euroShell Commercial Road Transport or DKV card. If you have a Shell Fleet Card, check with your fleet manager if you can use the Loyalty Program Shell GO+.\u003C/p\u003E\r\n\u003Cp\u003E·       Air Miles are issued at a maximum of 100 litres per transaction for customers in the Commercial Road Transport (CRT) category who pay with a fuel card such as the euroShell CRT or DKV. Purchases above this limit will not be rewarded with Air Miles.\u003C/p\u003E\r\n\u003Cp\u003E·       If you have opted for a personal offer that is out of stock at the station, please contact Shell Customer Service via the contact section in the App or via the Shell website. In that case, Shell may decide to award Air Miles afterwards.\u003C/p\u003E\r\n\u003Cp\u003E·       By scanning the Shell GO+ card from the App at Shell, each customer will receive a digital stamp in the App when purchasing a product selected by Shell. No further action is required from your site. You will receive the stamp automatically if you buy the product to which a stamp savings campaign applies at that time. The Shell App always shows you the current campaign. If you have collected the minimum number of digital stamps applicable to the respective savings campaign, you will receive the reward indicated in the App under the ‘Rewards’ tab.\u003C/p\u003E\r\n\u003Cp\u003E \u003C/p\u003E\r\n\u003Cp\u003E4.2 Other conditions:\u003C/p\u003E\r\n\u003Cp\u003E·       You can redeem your earned Air Miles at a participating Shell station for fuel discounts, on shop products or vouchers via the App or Shell website. You can also redeem your Air Miles via \u003Ca href=\"http://www.airmiles.nl/\"\u003Ewww.airmiles.nl\u003C/a\u003E and with all other partners of the Air Miles program independently from the App and Loyalty Program Shell GO+.\u003C/p\u003E\r\n\u003Cp\u003E·       You cannot exchange the earned Air Miles for cash.\u003C/p\u003E\r\n\u003Cp\u003E·       Air Miles can be redeemed for a maximum of 15 euros per product.\u003C/p\u003E\r\n\u003Cp\u003E·       A maximum of 10,000 Air Miles can be redeemed per transaction.\u003C/p\u003E\r\n\u003Cp\u003E·       You can earn the Air Miles as exhaustively listed under article 4.1 of these Terms and Conditions at stations participating in Shell GO+ in the Netherlands, Belgium, France, and Luxembourg. Personal offers and offers introduced only in a specific country – such as Extra Air Miles or a free product – can only be redeemed and redeemed in the country in which you registered for the program.   \u003C/p\u003E\r\n\u003Cp\u003E·       If you lose your Air Miles card, you must block it at Air Miles via \u003Ca href=\"http://www.airmiles.nl/\"\u003Ewww.airmiles.nl\u003C/a\u003E.\u003C/p\u003E\r\n\u003Cp\u003E·       You can earn Air Miles in the Netherlands, Belgium, France and Luxembourg. Air Miles can only be redeemed in the country in which you have registered for the program.\u003C/p\u003E\r\n\u003Cp\u003E·       In the event that you have forgotten your smartphone and you are unable to provide your Shell GO+ card number during the settlement of your transaction, you can still receive your benefit by submitting a copy of your ticket to the Shell Customer Service Centre via the contact section of the App or via the Shell website within 3 months of the transaction.\u003C/p\u003E\r\n\u003Cp\u003E·       Shell reserves the right to change or terminate the Shell GO+ Loyalty Programme at any time, in which case we will notify you.\u003C/p\u003E\r\n\u003Cp\u003ECorrespondence or complaints relating to the Shell GO+ Loyalty Program may be sent to the Shell Customer Service Centre via the contact section of the App or via the Shell website.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_430980969","model":{"title":"5.\tMobile services","text":"\u003Cp\u003E5.1 The use of the App is free, yet your operator's standard rates will apply. The App contains services and features that are available on some portable Devices. If you change or disable your contact details, you should update your account information as soon as possible, so that our messages reach the correct recipient.\u003C/p\u003E\r\n\u003Cp\u003E5.2 Shell SmartPay let you pay for the fuel you refueled, via your smartphone. You may select the desired payment method in the App. Then, you will be redirected to the payment App under the supplier's jurisdiction. With B2B QR code payment available via Shell SmartPay (only for Shell card holders), you can pay for your fuel (at the pump or in the shop) or eligible products from the shop. Shell cardholders can use Shell SmartPay (and B2B QR code payment) if this option has been implemented by their fleet manager. Please contact your fleet manager in this regard. Other fuel cards are not compatible with Shell SmartPay and B2B QR code payment.\u003C/p\u003E\r\n\u003Cp\u003E5.3 To use SmartPay (and B2B QR code payment for the Shell card holders), open Shell SmartPay in the App and follow the relevant instructions and start your transaction. Don't use your phone while refueling for everyone's safety.\u003C/p\u003E\r\n\u003Cp\u003E5.4 By using the station locator in the App or on the Shell website, you can find Shell stations, where you can pay via Shell SmartPay and B2B QR code payment.\u003C/p\u003E\r\n\u003Cp\u003E5.5 Payment via Shell SmartPay is possible up to an amount of 150 euros. For a Shell Fleet Card or B2B QR code payment, it depends on the fleet card limit set up by the respective fleet manager. There is no minimum amount. You set the amount of the tank you want in advance. During refueling, the pump will automatically stop when this amount is reached. At the beginning of your transaction, the respective supplier of your payment request (e.g. the bank) reserves the amount of the pre-defined tank. Once this amount is available, you can refuel. Then, the amount of the actual refueling will be communicated to the supplier of your payment request/bank. If you refuel for less than the pre-defined tank amount, the remaining amount will be refunded. The refunding can take from a few minutes to a few days, depending on the banking/financial institution to which you are linked.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_1306721855","model":{"title":"6.\tUser-Generated content","text":"\u003Cp\u003E6.1 \"User-Generated Content\" means any content, such as communications, information, messages, photographs, music, videos, patterns or drawings, graphics, links to websites, data, profiles that you and/or other users of the App would post or otherwise make available on or through the App, except when that such content is held or licensed to Shell.\u003C/p\u003E\r\n\u003Cp\u003E6.2 You are solely responsible for your User-Generated Content, your interactions with other App users, and your App activity. You agree not to post content or make communications that may expose Shell, or any user of the App, to any harm or liability. You agree to refrain from posting and sending User-Generated Content or links to a website that would be illegal, fraudulent, misleading, slanderous, abusive, harassing, intimidating, hateful, threatening, abusive, pornographic, sexually, racially, culturally or ethnically offensive or otherwise objectionable.\u003C/p\u003E\r\n\u003Cp\u003E6.3 You confirm that you own or control all rights to any User-Generated Content that you post or broadcast on or through the App. You agree not to send User-Generated Content unless you own it or have received express permission from the owner of that Content. You confirm that you will not post photos or videos of another person or show any other person without their express permission.\u003C/p\u003E\r\n\u003Cp\u003E6.4 Your User-Generated Content is neither confidential nor exclusive. You grant Shell (and guarantee that you have the necessary rights for this purpose), a non-exclusive, non-revocable, global, transferable, free of royalties and perpetual right to the effect of using, without expensive consideration in your favor, your User-Generated Content, in any case and on any medium, existing or future, for any purpose, whether commercial, advertising or otherwise, including the right to translate, display, reproduce, modify, create derivative works, grant sub-licenses, distribute, and sell, with no financial consideration for you.\u003C/p\u003E\r\n\u003Cp\u003E6.5 In the event that any part of the App offers the opportunity to join or read content from a forum, any communication posted on that forum only engages the person who posted it and should not be considered representative of Shell's point of view.\u003C/p\u003E\r\n\u003Cp\u003E6.6 Do not use the App or any of its functionality for commercial purposes.\u003C/p\u003E\r\n\u003Cp\u003E6.7 Do not post User-Generated Content that could constitute \"spam\", \"chain letter\", \"pyramid system\" or any other form of canvassing. Do not use automated scripts to collect information from the App.\u003C/p\u003E\r\n\u003Cp\u003E6.8 Do not provide incorrect personal information about yourself. You are not allowed and confirm by accepting these Terms and Conditions that you will refrain from creating more than one Shell account for using the App and participating in the Loyalty Program Shell GO+, that you will not create a Shell account on behalf of another person, group or entity, or sell your profile or account. Do not use or attempt to use another person's account, username or password.\u003C/p\u003E\r\n\u003Cp\u003E6.9 Shell reserves the right to monitor any information transmitted or received through any forum that is made available, whatever it may be, and, at its sole discretion and without notice, to review, delete or otherwise block any posted content.\u003C/p\u003E\r\n\u003Cp\u003E6.10 Shell has no obligation to moderate, monitor, edit or remove User-Generated Content and disclaims any responsibility for User-Generated Content, even if it decides to moderate, monitor, edit or delete user content. \u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_2102216702","model":{"title":"7.\tCompensation","text":"\u003Cp\u003EYou agree to compensate, defend and protect Shell, its subsidiaries, its officers and directors, employees, agents, licensees and suppliers against any claims, losses, responsibilities, expenses, damages and costs, including, but not limited to, the legal costs arising from or relating to, in any way, your User-Generated Content, your use of the Content, your use of the App or a violation of these Terms and Conditions of Use, any legislation, or the rights of a third party.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_1505701274","model":{"title":"8.\tSecurity","text":"\u003Cp\u003EIf you choose or receive a username, password or other information as part of Shell's security procedures, you must treat such information confidentially and must not disclose it to any third party, nor allow any unauthorized person to access the App under your username and/or password. You are responsible for any actions that occur when using your account within the App or when using the App through your Device. Shell disclaims any responsibility for any loss resulting from the unauthorized use of your username and/or password, whether that use was made without your knowledge or without your knowledge.\u003C/p\u003E\r\n\u003Cp\u003EYou confirm that you will not create more than one Shell account and that you will not create a Shell account on behalf of another person, group, or entity. You also confirm that you will never transfer your profile or account. You confirm that you will never use someone else's account, username, or password.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_300740772","model":{"title":"9.\tIntellectual Property Rights (\"IPR\")","text":"\u003Cp\u003E9.1 All intellectual property rights contained in or present on the App (excluding User-Generated Content) are owned by Shell or its licensees. All content in the App (excluding User-Generated Content), including, but not limited to, texts, software, codes, models and drawings, graphics, photographs, sounds, music, videos, interactive features and all other content (the \"\u003Cb\u003EContent\u003C/b\u003E\") is a collective work within the meaning of applicable copyright regulations and is exclusively owned by Shell. All IPR rights in the App and Content are reserved by Shell.\u003C/p\u003E\r\n\u003Cp\u003E9.2 This App contains trademarks, including, but not limited to, the \"Shell\" trademark and the Shell logo. All registered trademarks included in the App are held by SITI or its licensees. All trademark rights included in the App are reserved by Shell.\u003C/p\u003E\r\n\u003Cp\u003E9.3 Nothing in these Terms and Conditions shall be construed to grant you any license for IPRs held by Shell, SITI or its licensees.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_1240528415","model":{"title":"10.\tPersonal Data Protection and Privacy Policy","text":"\u003Cp\u003EPersonal data and other information about you, provided to any of the Shell companies through the App, will only be processed in accordance with our Privacy Policy which you can consult on \u003Ca href=\"https://www.shell.nl/privacy.html\"\u003EPrivacyverklaringen | Shell Nederland\u003C/a\u003E. Please read the following carefully before proceeding. By downloading the App, you consent to the use of such information in accordance with our Privacy Policy, which is included in these Terms and Conditions by this reference.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_193724684","model":{"title":"11.\tLiability and limitation","text":"\u003Cp\u003E11.1 You are responsible for the accuracy of the information entered in or sent by you to the App. While Shell strives to ensure the accuracy of all information provided in the App at the time of its addition to the App, Shell cannot guarantee the accuracy of such information.\u003C/p\u003E\r\n\u003Cp\u003E11.2 To the fullest extent permitted by applicable law, Shell rejects all guarantees, whether express or implicit, relating to the operation and use of the App. You recognize and agree to use the App at your own risk and to take sole responsibility for your use, any damage to the Device through which you access the App, any data loss or any other damage, which may result from the download, access or use of the App.\u003C/p\u003E\r\n\u003Cp\u003E11.3 To the fullest extent permitted by applicable law, Shell may not, under any circumstances, be held liable to you, whether it is contractual liability, tort liability (including negligence), a breach of a legal or other obligation, originating in or derived from your use of this App or your trust in the information or advice given in the App,\u003C/p\u003E\r\n\u003Cp\u003E(a)    loss of lost, actual or anticipated profits, sales, savings, uses, activities, business opportunities or revenue;\u003C/p\u003E\r\n\u003Cp\u003E(b)    losses caused by a business interruption;\u003C/p\u003E\r\n\u003Cp\u003E(c)     loss of reputation or goodwill;\u003C/p\u003E\r\n\u003Cp\u003E(d)    loss or corruption of data, information or software;\u003C/p\u003E\r\n\u003Cp\u003E(e)    any cost, expense, loss, indirect damage, special or consequential damage suffered by you in connection with your use of the App or the content posted on it, even if those costs, expenses, loss or damages were reasonably foreseeable or could reasonably have been contemplated by you and/or Shell.\u003C/p\u003E\r\n\u003Cp\u003E11.4 Nothing in these Terms of Use shall limit or exclude Shell's liability in the event of a death or physical injury caused by Shell's negligence, deception or distorted and fraudulent presentation of facts.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_787657216","model":{"title":"12.\tWebsites and external Apps","text":"\u003Cp\u003EThe App may include links to external sites or Apps. When you follow these links, the website or external App may appear in full screen (in which case you'll need to use your browser's return button to return to the App) or, in some cases, it may appear in the same frame as the App (in which case you can return to the App using its own navigation buttons). These links are provided to help you quickly and easily find the appropriate websites and Apps, services and/or products that may be of interest to you. It is up to you to decide whether these services and/or products available through these websites or Apps meet your needs. Shell disclaims any responsibility for the owners or managers of these websites or Apps, the goods or services they provide or the content of their websites or Apps and Shell does not give or engage in any conditions, guarantees or other terms and conditions or statements relating to such websites or Apps and disclaims any liability arising from (including liability arising from a claim that this website contains a direct link to an external website or App whose content infringes the intellectual property rights of a third party). \u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_785654407","model":{"title":"13.\tChanges to App/Operation","text":"\u003Cp\u003E13.1 Shell may change the format and content of the App, in whole or in part, including, but not limited to, the removal of features or features from the App.\u003C/p\u003E\r\n\u003Cp\u003E13.2 Shell may suspend the operation of the App or some of its features or features, for support or maintenance purposes, or for the purpose of updating content or for any other reason.\u003C/p\u003E\r\n\u003Cp\u003E13.3 App updates can be made available at any time on the Appstore or Google Play. Depending on the update, you may not be able to use the App, in whole or in part, until you have downloaded the latest version of the App and agreed to the new conditions, if any.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_803171267","model":{"title":"14.\tTransfer of rights","text":"\u003Cp\u003EShell may transfer its rights and obligations under these Terms of Use to any Shell affiliate. Any divestiture will not affect your rights or Shell's obligations under these Terms and Conditions of Use.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_2098876926","model":{"title":"15.\tComplaint procedure","text":"\u003Cp\u003EIf you have any questions or would like to make a complaint about this App, please contact us via our \u003Ca href=\"https://support.shell.nl/hc/nl\"\u003EShell Support page\u003C/a\u003E.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_1680611445","model":{"title":"16.\tDivisibility of contractual provisions","text":"\u003Cp\u003EEach of the clauses or sub-clauses of these Terms and Conditions of Use is self-contained. In the event that one of the latter is declared unlawful, null or void under a law, regulation or as a result of a final decision of a competent court or any competent authority, the remaining clauses and sub-clauses will retain their full effect and scope.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_261646655","model":{"title":"17.\tTermination","text":"\u003Cp\u003E17.1 Shell reserves the right, at its sole discretion, to terminate your account and/or your access to the App and any functionality of the App, to delete your profile and any User-Generated Content and/or to restrict, at any time, your use of the App, entirely or partially, with or without cause, without notice and without any liability to you or any other person. 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In the event of a change in the Terms and Conditions, you will be asked to accept these revised Terms and Conditions when you next use the App. Any future use of the App will be based on these revised Terms and Conditions.\u003Cb\u003E\u003C/b\u003E\u003C/p\u003E\r\n"}},{"organism":"AccordionItem.FAQ","color":"brand4-subtle","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy/list_item_copy_20920_479195204","model":{"title":"19.\tApplicable law and competent jurisdiction","text":"\u003Cp\u003EThese Terms and Conditions are governed and must be interpreted in accordance with the laws of the Netherlands and, in the event of a dispute arising from these Terms and Conditions or App, the competent court of Rotterdam will have exclusive jurisdiction over that dispute.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654/list_copy","model":{}}],"id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main/section_copy_1501221654","model":{}}],"id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://www.shell.nl/"},{"name":"Shell GO+","value":"https://www.shell.nl/shell-go-plus.html"},{"name":"Shell GO+ - English","value":"https://www.shell.nl/shell-go-plus/english-shell-go-plus.html"}]},"id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.nl/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"english/shell-go-plus","text":"Download the Shell App, become a Shell GO+ member, and enjoy many benefits, such as cheaper fuel, discounts, or even free products. And if you link your Air Miles account in the Shell App, you will earn Air Miles faster and can redeem them for higher value.","links":[{"name":"canonical","value":"https://www.shell.nl/shell-go-plus/english-shell-go-plus.html"},{"name":"errorUrl","value":"https://www.shell.nl/error.html"},{"name":"hierarchy","value":"nl_nl/shell-go-plus/english-shell-go-plus"},{"name":"homeTitle","value":"Shell Nederland"},{"name":"homeUrl","value":"https://www.shell.nl/"},{"name":"locale","value":"nl-NL"},{"name":"title","value":"english/shell-go-plus | Shell Nederland"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus"},{"name":"externalDisclaimerText","value":"Juridische Disclaimer Shell plc\r\n \r\nU verlaat nu de website van Shell in Nederland.\r\n \r\nDe link die u hebt geselecteerd verwijst naar een website die niet is gecontroleerd door Shell plc of een lid van de Shell Group. De informatie en het materiaal op de gekoppelde website worden op geen enkele manier door Shell plc, noch enig ander lid van de Shell Group bevestigd, aangenomen, gecertificeerd of op enige andere manier gevalideerd. Hieronder vallen de sponsor van de website en eventueel beleid en eventuele activiteiten en diensten die op de website worden aangeboden, door enige adverteerder op de website of die aan de website is verbonden.\r\n \r\nBedankt voor uw bezoek aan de website van Shell in Nederland."},{"name":"themeMode"},{"name":"lastModified","value":"2026-02-24T10:57:02.950Z"},{"name":"adobeAnalyticsUrl","value":"https://scmetrics.shell.com/b/ss/shell.amidala.nativeimplementation.poc/0"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}],"image":{"src":"https://www.shell.nl/shell-go-plus/english-shell-go-plus/_jcr_content/root/metadata.shellimg.png/1739210145880/welkomb-1.png","width":1920,"height":1080}},"id":"/content/shell/countries/netherland/nl_nl/shell-go-plus/english-shell-go-plus/jcr_content"}